Privacy Policy

At Solance, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy outlines our practices for handling your data when you engage with our technology and consulting services.

1. Information We Collect

Personal Information
We may collect details such as your name, email address, phone number, and payment information to process transactions, provide customer support, and deliver personalized services.

Device and Usage Data
We automatically gather data about your interactions with our services, including IP address, device type, operating system, browser type, and navigation activity on our site.

Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, remember preferences, and analyze site traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

Your data helps us provide better services and experiences, including:

• Service Delivery: Personalizing your experience and delivering consulting or tech solutions.

• Improvement and Development: Enhancing Solance’s features and usability through usage analysis.

• Customer Support: Resolving inquiries and providing assistance effectively.

• Security: Protecting our services by detecting fraud and monitoring suspicious activities.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:

• Service Providers: Sharing with trusted third-party vendors who support our operations, such as hosting, analytics, or customer service.

• Legal Obligations: Disclosing information to comply with legal requirements or valid legal requests.

• Business Transactions: Sharing data in the event of a merger, acquisition, or asset sale involving Solance.

4. Data Security

We implement reasonable measures to protect your information from unauthorized access, disclosure, or alteration. However, no system is completely secure, and we cannot guarantee absolute protection of your data. We cannot share any financial data with clients. Additionally, we never disclose any project-related data without the client's consent.

5. Your Data Rights

You have the following rights concerning your personal information:

• Access: Request access to the data we hold about you.

• Correction: Request corrections if your information is inaccurate or outdated.

• Deletion: Request deletion of your data, subject to legal or contractual obligations.

• Opt-Out: Opt out of certain data uses, such as personalized marketing communications.

6. Third-Party Links

Our website or services may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their policies.

7. Children’s Privacy

Solance’s services are not intended for individuals under the age of 13. We do not knowingly collect information from children. If we learn that data has been collected from a child without parental consent, we will delete it promptly.

8. Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Changes will be posted on this page, and the updated date will be reflected at the top. We encourage you to review this policy regularly to stay informed.

9. Contact Us

If you have questions or concerns about this Privacy Policy or Solance’s data practices, please contact us at support@solance.io.

By using Solance, you agree to the terms outlined in this Privacy Policy.